Consulting and Service

100 % focussed on the customer: Our all-in service offers everything ou need to achieve maximum productivity and to minimise operating costs – Technical support, Maintenance and Repair as well as Training and Spare parts supply..

Customer oriented consulting and individual solutions

Our machines are used wherever highest product quality and recipe stability are essential. With a most versatile design of the rotor-stator system, our Trigonal®-Machines have been proved successful for:

  • Homogeneous mixing of polyphase liquids
  • Crushing, suspending or dissolving of powders in liquids of all kinds as well as
  • A variety of other dispersion tasks.

Our machines combine high performance with exemplary ease of use, safety and a long life span. The variety of our delivery program – featuring a number of different rotor-stator systems, four design sizes as well as numerous other optional variants – ensures the perfect adaptation to the characteristics of the product to be processed and to all related requirements.

Preserving value and function

SIEFER is your reliable partner at your side during the entire product lifecycle of your Trigonal®-Machine. We offer a full range of services for the entire life span of your Trigonal®-Machine to help you to maximise productivity and to minimise operating costs.

“Technology that benefits our customers”: At SIEFER, this is defined not only by technical features and high quality expectations. Equally important are after-sales offers and a first-class support. Our consulting service is competent and comprehensive. What we focus on are the processes at hand, an integrated system approach and above all economic efficiency. That’s why we support our customers with a comprehensive range of services – from process consulting via start up to maintenance and provision of spare parts.
Our aim is to provide exactly the service you need.
We advise – you decide!

Service catalogue

Our services at a glance:

  • Technical support
  • Maintenance and repair
  • Training of operating and maintenance staff
  • Spare parts supply

A team of experienced technicians and engineers is available at any time to answer your questions all around our products and their integration into your processes and plants. In our well-equipped R&D laboratory, we carry out tests and experiments together with our customers helping them to develop and test new products.

Original spare parts – fast delivery included

To be on the safe side! By using original SIEFER spare parts you choose technical safety and econnomic efficiency.

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Your benefits:

  • Components are matched to your specific machine 100%
  • Full manufacturer’s warranty
  • Benefiting from ongoing product developments
  • Spare parts often available from stock

Downtime is expensive! SIEFER deals with each spare part request right away – either by phone or by email – and makes sure the delievery is made as quickly as possible. Upon customer request express delivery is available worldwide. As we have all important parts and components for our current as well as for our older products on stock, we are able to guarantee an optimum spare part supply for the entire life-cycle of your machine. Comprehensive consulting with replacement part recommendation and offers complete our service.

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